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Frequently asked questions.
The things practice owners ask us most. Don't see yours? We're happy to talk it through.
Your admin team verifies reactively, one patient at a time, usually the morning of. We verify your entire upcoming schedule ahead of time and write the full benefit breakdown directly into your EHR, carve-outs, session limits, telehealth, copays, and anything that needs a flag. Your team starts the day with the work already done.
It checks part of it. Most EHR integrations confirm a plan is active and pull basic eligibility, but they stop short of the benefit-level detail that actually drives denials: session limits, prior authorization requirements, telehealth coverage, deductible status, and behavioral health carve-outs. Veriframe verifies that full picture for every upcoming session and writes it into the chart, so the gaps that an eligibility check misses don't turn into denied claims later.
Yes. We work in the EHR you already use, SimplePractice, TherapyNotes, My Best Practice, and others. There's nothing new for your team to learn, no software to install and no portal to log into. We work inside your existing system, and everything is verified and ready for you.
We focus on commercial plans and the behavioral-health carve-outs where benefits really hide, Aetna, Cigna, UnitedHealthcare, Blue Cross Blue Shield, Optum, Carelon, Magellan, and the regional and specialty plans in your market. If a payer pays claims, we can verify them.
We operate under a signed Business Associate Agreement with your practice before any work begins. Patient information is handled under documented, secure procedures, and every verification goes through quality assurance. Protecting your patients' data is foundational to how we work.
One flat monthly rate based on the size of your practice, with everything included, no per-verification fees. After an initial 90-day start, it's month-to-month. We'll walk you through exact pricing for your practice on a short call. See full pricing →
Onboarding is light: a signed BAA, a one-time connection to your EHR, and a short walkthrough of your workflow. Most practices are live within a couple of weeks, and we run extra quality checks during the first stretch to make sure everything matches how your practice works.
We flag it before the visit, not after a denial. Urgent issues like an inactive policy or a required prior authorization are surfaced so your team can act in time; routine notes like an unmet deductible are recorded so you can set patient cost expectations at check-in.
No. We learn your workflow and fit into it, your EHR, your formats, your schedule. The goal is for verification to simply be done each morning, without your team changing a thing.
Veriframe is founder-led. Engagements run directly under the founders, a former Goldman Sachs investment professional and a doctoral-level psychologist, and we deliberately take on a limited number of practices at a time so that standard holds. Every verification follows a documented procedure and is reviewed under quality assurance before it reaches your chart, and all work happens under a signed BAA.
Quiet, mostly. Your upcoming schedule is verified ahead of time, so your team opens each morning with results already in the chart. Anything urgent, an inactive policy or a required authorization, is flagged promptly rather than buried in a note. Beyond that, you have a direct line to the founders for anything that needs judgment, and we check in regularly to make sure the work still fits how your practice runs.
Verification,
fully handled.
Every session verified before it happens. Carve-outs caught, claims paid, your team free. Let's get you live.
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